May 10, 2010 Carrot’s President Mike Germano weighed in on the AdAge article “The Right Way to Make Your Social-Media Mea Culpa“, giving brands a few pointers to effectively apologize to customers and turn a potential headache into a winning display of customer service, served up social-media style. “Advertising gave brands a voice, but social media gave brands a personality,” said Mike Germano, president and creative director of new-media marketing agency Carrot Creative. “So crafting the tone of the message… Continue Reading
Tags / mikegermano
May 10, 2010
March 25, 2009
IDI Marketers Forum-A Keynote Recap and why you should just DO IT
I was lucky enough to be invited to keynote yesterday’s IDI Marketers Forum International Conference at the Marriott Marquis in Times Square. The conference is intended to provide valuable, up-to-date information from top internationally recognized experts to the direct marketing community. With an experience working mostly in online marketing, one might think that a direct marketing approach needed an entirely new perspective on social media. But, when you think about it, there’s a basic theme every industry needs to think… Continue Reading
December 29, 2008
Social Cash & Carrot Creative
The Social Cash blog interviewed our very own Mike Germano last month discussing all things marketing, the future of Facebook and Mike’s favorite topic: Carrot Creative. Mike provides some insightful thoughts on the future of marketing within the popular social network and what it means for the big brands who are starting to “get it” and engage. Check it out and stay tuned for an upcoming prediction and resolution list about the future of web marketing in 2009 from the… Continue Reading
